Regional Sales: • Oversee regional sales activities and also make the monthly report for his own region, ensuring the achievement of sales targets and business growth. • Plan and organize client visits locally and out of station, ensuring alignment with sales strategies. • Prepare and maintain a detailed travel schedule for client visits and ensure timely follow-ups with clients. • Prepare and manage the monthly sales reports required to present to the sales head to show that it aligns with the set yearly target. • Effectively manage client grievances by coordinating with the group and ensuring timely resolution. • Handle customer calls regarding sales inquiries and product queries, providing detailed information and solutions. • Coordinate sales efforts and ensure timely follow-ups to convert leads into customers. • Follow up with customers for payment collections and resolve any payment-related issues. • Contact customers for overdue payments and coordinate with the finance team to ensure collections. • Address customer suggestions for project planning, ensuring timely execution of the project and meeting customer needs. • Act as a liaison for unresolved grievances, escalating issues to senior management when necessary. • Work in close collaboration with the in-house sales team, warehouse personnel, and the product development team to ensure smooth coordination of sales orders. • Oversee product training for customers and internal teams, ensuring up-to-date knowledge on the product offerings. • Collaborate with the sales team to integrate customer feedback into product offerings, ensuring prompt and effective responses to customer input.